冯俊，男，汉族，1962年生于内蒙古商都县，北京航空航天大学管理学院研究生毕业，硕士学位，2007年12月被评为教授。中国烹饪协会快餐专业委员会专家委员。主要研究方向包括服务管理、连锁经营、旅游管理等。主要讲授服务管理、连锁经营等课程。主持企业咨询策划课题10项，为数十家企业做过管理培训，服务单位包括首旅集团、华天饮食集团、天伦国际酒店管理集团、阳坊胜利涮羊肉食品集团、小肥羊餐饮连锁公司、庆丰包子铺连锁公司、西贝莜面村管理公司、北京燕莎奥特莱斯购物中心、内蒙古塞宝实业集团等；参与国家自然科学基金等纵向课题5项。公开出版《服务企业管理》等专着4部，公开发表论文50余篇，获国家专利1项。

Feng jun, male, han nationality, born in Inner Mongolia shangdu county in 1962, graduated from school of management Beijing university of aeronautics and astronautics, master's degree，was rated as professor in December 2007, hired as expert of fast food professional committee of the China cuisine association. Main research direction includes service management, chain management, tourism management, etc. Main lecture courses include service management, chain operation. Presiding over corporate advisory topic for 10 items, training management knowledge for dozens of enterprises, service unit including Beijing capital tourism group, Huatian diet group, Beijing Tianlun international hotel management group, Yangfang victory mutton hotpot food group, Little sheep catering chain co., Qingfeng steamed stuffed bun chain company, Xibei oat village management company, Beijing Yansha outlet shopping center, Sybor industrial group in Inner Mongolia, etc.; Participate in national and provincial research projects for 5 items. Published 4 monographs，such as “service management”, openly published over 50 papers, a national patent was gained.